Privacy Policy

PRIVACY PROTECTION POLICY

The management and protection of the personal data of the user of the website www.thecitrustore.com is governed by the provisions of the current legislation regarding the protection of personal data, the decisions of the competent Authority and these terms. The company will keep in a file and will process any personal data of the users of the website that will come to its knowledge, at the same time taking all necessary measures in order to maintain the confidentiality of this information. Therefore, this information is never disclosed to third parties, unless required by law and / or the competent authorities.

Processing of this data will take place only for communication, statistical or historical purposes, as well as for the purpose of improving its services, for which the user provides his consent, which is presumed to exist only by the use of the website. Unless otherwise instructed, the company is entitled to use users' personal data for advertising and promotion purposes remotely.

www.thecitrustore.com is not responsible for the content and services of other websites to which it links through "links", hyperlinks or banner ads, nor does it warrant their availability. Problems that may arise during the visit / use of the websites to which we refer are reduced exclusively and within the scope of responsibility of the respective websites. The referral to other websites is for the convenience of the users and in no case creates any kind of commitment for anyone.

Website users who are minors are not allowed to access services that may be considered inappropriate for minors and which cannot be controlled.

The company reserves the right to change or modify the Privacy Policy at any time, without notice to users. Such changes, modifications, additions or deletions to the Privacy Policy will take effect immediately, ie upon posting. Any use of the site following such change or modification will be deemed acceptance by the user of the changes, modifications, additions or deletions.

COOKIES POLICY

The company adheres to a strict policy to protect the privacy of visitors to the website www.thecitrustore.com.

WHAT ARE COOKIES

"Cookies" are small files with information in the form of text that a website (specifically the web server - web server) stores on a user's computer, so that every time the user logs on to the website, the latter retrieves this information and offers the user related services. A typical example of such information is the user's preferences on a website, as they are stated by the user's choices on that website (eg selection of specific "buttons", searches, ads, etc.).

INFORMATION

We use cookies on our website to manage logins, to provide personalized websites and to customize advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregate statistics that allow us to understand how the public is using our website and help to improve its structure and content. We can not verify your personal identity from this information. You can modify your browser settings to reject some or all cookies. Be aware that some features are only available through the use of cookies and if you choose to opt out of cookies, these features may not be available.

ABSOLUTELY NECESSARY - NECESSARY COOKIES

The absolutely necessary cookies help to make a website useful, allowing basic functions such as navigation and access to safe areas of the website. The website can not function properly without these cookies.

COOKIES OF PREFERENCE

Preferences cookies allow a website to remember information that changes the way the website behaves or looks, such as the preferred language or region in which the user is.

STATISTICS COOKIES 

Statistics cookies help website owners understand how visitors interact with pages by collecting and reporting information anonymously.

TARGETING & ADVERTISING COOKIES

Targeting & advertising cookies are used to track visitors to websites. The intention is to display ads that are relevant and engaging to users and therefore more valuable to third parties and advertisers.

CLASSIFIED COOKIES

Unclassified cookies are cookies that are in the process of being classified, together with the providers of individual cookies.

WHAT KINDS OF THIRD COMPANY COOKIES WE USE

We use our own cookies but also cookies that come from third parties. Indicatively, we use cookies of internet advertising companies to record the consumer behavior of our users.

WHAT KIND OF DATA WE COLLECT THROUGH THE USE OF COOKIES

All data we collect from the use of cookies through our website are processed and stored exclusively in the form of anonymous statistical data and do not have any direct connection with the face of each user. Also, our company does not carry out any sale or marketing of data, collected in this way.

PROVISION OF CONSENT FOR THE ACCEPTANCE OF COOKIES

Upon entering our website, the user becomes aware of a relevant note on the use of cookies, which is located in a visible position at the bottom (footer) of the website and informs the user about the cookies we use. From this point the user can select the cookies he wishes to be active and those he wishes to remain inactive while browsing our website.

INFORMATION E-MAILS (NEWSLETTERS)

Thecitrustore.com regularly sends informative e-mails, if you wish to receive company news, as well as offers and discount coupons. The same applies in case you choose to subscribe to the newsletter. You can at any time stop receiving informative e-mails by unsubscribing (unsubscribe) through the relevant link that you will find at the bottom (footer) of such an e-mail or inform us of your request through our call center ( 2110136962) or the contact form of the site that you will find here.

Thecitrustore.com is not responsible for the failure to deliver the newsletters, although it makes every effort with the ISPs (Internet Service Providers). Newsletters can end up in the spam folder, so please check regularly that they are not stored there. We suggest you put the shipping address of www.thecitrustore.com, info@thecitrustore.com, in your safe list. Thecitrustore.com uses a provider (3rd party company) to identify (tracking) the recipients of the newsletter.

In case you place an order through www.thecitrustore.com, we send automated e-mails about the progress of your order. There is no possibility to deactivate these updates, the sending of which is a precondition for the proper progress of your order. We invite you to make sure that these e-mails can reach you and to keep them throughout our transaction.

VIBER MESSAGES & SMS

Thecitrustore.com regularly sends informative Viber messages, if you wish to receive company news as well as offers and discount coupons. You can stop receiving these informative messages at any time through the settings of the Viber application on your smartphone, tablet or computer.

In case you place an order through www.thecitrustore.com, we send automated SMS and / or Viber messages regarding the progress of your order. There is no possibility to deactivate these updates, the sending of which is a precondition for the proper progress of your order. We invite you to keep these messages throughout our transa